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Latest Resources
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Post Maternity Leave Tips - Requesting a Change in Working Hours
How to use Susan Scott’s 7 Step Model to start that conversation.06 Dec 12 -
Failing to deal with this simple question can ruin your interview.
19 Oct 10 -
How to manage a difficult conversation ?
Putting off difficult conversations won’t make the problem disappear. This seven-step model will be able to help you have a constructive conversation.27 Apr 04 -
Are you listening…really listening?
Become an effective listener so you hear and understand with this guide to the three levels of listening and our top tips.22 Mar 03 -
Improve your communication skills with these 4 questions.
Here are four types of questions that you probably use already, but used the right way and at the right time can really develop your essential communications skills.14 Feb 02 -
How to prepare examples for a Competency Based Interview
Competency Based Interviews also known as structured or behavioural interviews, are designed to test a specific skill or competency. When you find yourself called for a CBI, how do you prepare to give yourself the best chance of performing well?04 Jun 06